More Control of Promo Codes on Tickets

Written by admin on 6 Dec 2013 in migrate, Product News, Uncategorized - No Comments

We’ve enhanced the settings on the promo codes to allow you to limit the amount of tickets a code an be applied to.

Let’s say you want to offer a promo code for $3 off a class, but you’d like to limit it to just 3 tickets, now you can!

In this example above the customer selected 6 tickets, since the promo code can be applied to a maximum of 3 tickets only the 1st 3 get the discount, the next 3 are full price.
As always we’ve designed this to be very flexible and offer you the maximum configuration options. Here’s are the 3 ways you can set the limitation:

  1. Limit this per same event time and section.
    If you set the max tickets allowance to 2, if the customer selects 4 tickets (2 tickets in 2 different sections at the same event time) All 4 tickets will be eligible for the discount.
    This is the most “generous”, because the limit is smaller
  2. Limit this per same event time. (Will apply limit across sections)
    If you set the max tickets allowance to 2, and if the customer selects 4 tickets (2 tickets in 2 different sections at the same event time) Only 2 tickets will be eligible. If the tickets were for different dates all 4 would be eligible.
  3. Limit this per same event. (Will apply limit across times and sections)
    If you set the max tickets allowance to 2, and if the customer selects 4 tickets (2 tickets at the different event times) Only 2 tickets will be eligible.
    This is the least “generous”, because the limit is greater

Great way to use FaceBook and Sell Tickets

Written by admin on 5 Jul 2013 in migrate, Uncategorized - No Comments

Facebook is a fantastic way to list your organization’s events and track who’s coming. When you combine it with SimpleTix it is an even better solution, because you can sell tickets too.

When creating an event in Facebook, simply enter in the event time page’s URL into the ticket website address textbox.

Your Facebook fans can click the link and buy tickets with ease.

You can also choose to share this event and post it on your wall. After doing this you can choose to promote the event. By paying just a few dollars you can extend your reach to your friends’ friends’ news feeds.  It’s one of the best ways to get the word out about your event and go viral.

Best Practices for Building Your Interactive Seating Charts

Written by Carmen on 29 May 2013 in Event Planner, migrate, Uncategorized - No Comments

One of the biggest questions we get asked at SimpleTix is: How do I create a seating chart?

I know it’s exciting to get started on your first event’s ticket sales.  But, before you start the process of creating a seating chart here are a view tips to make the process easier. Please see our knowledge base articles for specific details about creating your interactive seating chart.

Start by Getting Organized –

1. For Large venues, analyze and have a plan for dividing up your seating chart – A common mistake we get is when a client divides their chart up by price. Although the world won’t end if you do it. The overall chart may not have a nice, even, cohesive look, or sections divided up by price may make a chart difficult to map.  If price is an issue, setting default prices per row is your best option when you up load seating data.  If necessary, after you have created an event in the administrative panel you can set pricing per seat.

2.  Have your images ready – For large venues this is super important. Create one large image that represents your whole venue. It must be at least 1000px wide. Have your smaller section images divided up evenly with no more than 200 seats per section. The seating section images should be at least 600-800px wide.

Not actual sizes just examples.

3. Have your seat data on spreadsheets – If the seats are in numerical order, using the bulk upload option may be the best way to add seating chart data.  You can do the bulk upload once and copy to rest of the rows in a section. If you have a seating chart using odd/ even numbers you may have to create a spreadsheet for the seating data in csv format.  When you create the csv sections in your spreadsheet, make sure you have one row per csv file and not in tabs. Label your spreadsheet with section name and row name. This will make it easier to identify when it is time to upload.

4. Verify that your section images match your seating data – It is important that these things match, as you could end up spending time deleting extra seats or adding seats that you forgot.

Create Your Venue – After all that prep now you are ready to work in SimpleTix.

  • 1. Create your venue and add details
  • 2. Upload seating data
  • 3. Upload seating images
  • 4. Select the correct style of seating chart for your event


Map Your Seating Chart - Start mapping your chart and assigning seats.

  • 1. Use the clone tool to map seats faster. Create a single or multiple hot spots, use the selector to highlight the seats you want to clone. Press ctrl+c and move your hot spots to the correct location on the chart.

Create a Test Event - Create a test event to verify the integrity of your chart. If there are any discrepancies, missing sections, seats or hot spots here is your chance to make corrections before using on a live event.

For more information about creating seating charts please email us at support {at}


Fundraising and Event Ticketing, the true costs!

Written by Carmen on 1 Apr 2013 in Event Planner, migrate, Promotion & Marketing - No Comments

There are many cool websites that allow you to raise funds for your organization or projects. You can raise these funds as either an individual or non-profit. For sites that focus only on fundraising you will pay anywhere between 3-9% in fees on the money you raise. The average fee is about 5% plus a merchant processor fee.

When you combine Fundraising and Events, fees increase significantly.  If you want to fund raise and host an event via online methods, oftentimes you will have to sign up for 2 different services.

In response to the demand of online ticketing and donation services, many fundraising sites and event sites have teamed up together to offer both donation and event services. It may seem like an easy and convenient option.  However, you are often left with using two different tools and sites that are not fully integrated. In the end you may still end up with two different sites and services to manage.

First Giving has teamed up with Eventbrite, Donate Now works with Givezooks.  For services that allow both, you are limited to one type of ticketing mode and one type of donation mode. With SimpleTix service you have 9 different styles of ticketing, the ability to host your entire site on SimpleTix or have us match your site. Site matching enables you to keep all of your branding. You are not left having to settle for one generic events and donation page.

With SimpleTix you can create a fundraising page. Supporters and event attendees can shop for your event, add a donation, and pay as part of one transaction. For your enthusiastic supports, they can use social sign in to promote your event and fundraising efforts on Facebook, Twitter, Linked In and others.

By using SimpleTix for your events and donations, you will see increased saving, knowing that everything is being handled on one site.

Want to know how to create a Donations page?  Create Donations page

Happy Event Planning & Fundraising!

The cost of fundraising sites with events vs. the cost of SimpleTix -  We have created this infographic to demonstrate your level of savings with SimpleTix.  Inquiries can be sent to

Additional Information:

Cost Per One Event Calculated: 400 tickets sold at $35 each, 120 attendees gave an average donation of $50, $14,000 earned on ticket sales and $6,000 from online donations, for a total of $20,000 raised per one event.

Cost Per Year Calculated:For one year, 6,000 tickets sold at an average price of $35 each, earning $210,000 in ticket sales and 2 major fundraising galas where 800 tickets were sold for $150 each, for a total earnings from ticket sales of $330,000. $157,000 was raised throughout the year via online donations. For a total of $487,000 raised.

For variable rates like payment gateways, an average 2.5% was used. All comparisons are based on lowest cost plans available. No additional options were chosen so competitor pricing options maybe higher.




Ticket Scanner Windows Phone App

Written by admin on 25 Mar 2013 in migrate, Uncategorized - No Comments

At SimpleTix we just released our very own Windows Phone App! It’s called Ticket Scanner. It’s a Windows Phone 8 and Windows Phone 7.5 App.

While Ticket Scanner is designed for our upcoming Version 3 release this Spring, it also supports our current release so all existing sites can take advantage of this app. This app is completely free and does not require any additional subscriptions. You can also use it on unlimited devices.

In this first version of the Windows Mobile App no login is required. Simply update your settings to use your site’s domain. (e.g. 

In our next release we will require login. This will un-lock some great features, like being able to search by participant’s name if the participant does not have their e-Tickets to scan.